Shopping Info

By using this website you are agreeing to the Terms & Conditions below: 

SECURITY 
Our online payment facility uses the very latest security technologies to ensure that your credit card information is safe at all times. We use what is called SSL Security to encrypt your information while it is being sent over the Internet. When we ask for your credit card details we make sure the web page you are entering your details into is a secure page. This means that before your details are sent from your computer over the internet they are encrypted and hence secure against anybody intercepting or looking at that information.

DELIVERY 
We deliver Australia wide and also overseas.

All orders are processed and dispatched within 5 business days, however most orders are sent within 2 business days.

Orders of only 1 tag include delivery by Standard Australia Post letter for FREE. You can add Priority delivery for only an extra 50c. 

Orders of 2 or more tags include delivery by Priority Australia Post letter for FREE.

PAYMENT 
All prices are in Australian Dollars. 
We accept Visa, Mastercard, American Express and Paypal.

ORDERING OPTIONS 

Secure Online Shopping Cart - 24 Hours a Day 

BULK ORDERS
Orders of 10 tags or more please email us for a quote.
Please Note: Free Delivery does not apply to wholesale bulk orders.

100% CLIENT SATISFACTION GUARANTEE 
Engrave Works offers a “no questions asked” re-engrave or money back guarantee on Pet Tags for 30 days from date of sale. This means we back our products and service 100%. If we make an error your job will be corrected to your requirements and re-engraved at no cost to you as quickly as possible. If after this we have let you down again your money will be returned without delay. To ensure accuracy we request that a photo of the Pet Tag(s) be emailed to us in order to process a quick re-engrave or refund.

HELP 
If you require any more information, or you have any questions about anything,
please email us at anytime. We will do the best we can to help you.