By using this website you are agreeing to the Terms & Conditions below:

SECURITY
Our online payment facility uses the very latest security technologies to ensure that your credit card information is safe at all times. We use what is called SSL Security to encrypt your information while it is being sent over the Internet. When we ask for your credit card details we make sure the web page you are entering your details into is a secure page. This means that before your details are sent from your computer over the internet they are encrypted and hence secure against anybody intercepting or looking at that information.

DELIVERY
Delivery is FREE & FAST to anywhere in the world!
All orders are processed and dispatched the same or next business days using Australia Post.
Please Note: Free Delivery does not apply to wholesale bulk orders including wine charms.

Approximate delivery times are:
Australia - 2-3 business days
USA - 5-7 business days
All Other Countires - 5-7 business days

PAYMENT
All prices are in Australian Dollars.
We accept Visa, Mastercard, American Express and Paypal.
Australian customers can also pay via Money Order, Cheque or Direct Debit.
For customers outside of Australia we ONLY accept payment by credit card
All Cheques & Money Orders must be in Australian Dollars (AUD) and are to be made payable to:
It's a Dog Shop! - PO Box 1346 Golden Grove Village, South Australia 5125 AUSTRALIA

ORDERING OPTIONS
1. Secure Online Shopping Cart - 24 Hours a Day
2. Mail Order to: It's a Dog Shop! PO Box 1346, Golden Grove Village, S.A 5125
3. Fax Your Order on (08) 8264 6572

BULK ORDERS
Orders of 20 tags or more please email us for a quote.
Please Note: Free Delivery does not apply to wholesale bulk orders.

100% CLIENT SATISFACTION GUARANTEE
Pet ID Tags.com.au offers a "no questions asked" re-engrave or money back guarantee on Pet Tags for up to 30 days. This means we back our products & service 100%. If for any reason you are unhappy, your job will be "corrected" to your requirements and re-engraved at no cost to you as quickly as possible. If after this, we have let you down again, your money will be returned without delay. To ensure accuracy we ask that your Pet Tag(s) are returned in order to process a quick re-engrave or payment refund.

HELP
If you require any more information, or you have any questions about anything,
please email us at anytime. We will do the best we can to help you.